Warranty Policy
WARRANTY POLICY
OVERVIEW
GearInfusion stands behind the quality of our products. We offer a warranty on all eligible products, subject to the terms outlined below. This warranty covers defects in materials and workmanship under normal use.
ELIGIBILITY
- The product must still be in production and available for sale on our website.
- The original purchaser must provide proof of purchase.
- The product must not have been subjected to misuse, abuse, modification, or improper maintenance.
WARRANTY CLAIM PROCESS
To initiate a warranty claim, please follow these steps:
- Contact us via the “Contact Us” page or email us at contact@GearInfusion.com with your order number and a description of the issue.
- If your claim is approved, you will be responsible for both outbound and inbound shipping costs. We will provide instructions on how to return the item.
- Upon receipt, we will inspect the product and determine if it qualifies for a replacement. If approved, we will send a replacement of the same or comparable model.
LIMITATIONS
- The warranty does not cover normal wear and tear, accidental damage, or cosmetic issues that do not affect functionality.
- GearInfusion reserves the right to discontinue or modify products at any time. If a warranty claim is approved for a discontinued product, we will offer a comparable replacement at our discretion.
- This warranty is non-transferable and only applies to the original purchaser.
CHANGES TO WARRANTY TERMS
GearInfusion reserves the right to update or modify these warranty terms at any time without prior notice. The latest version of our warranty policy will always be available on our website.