Shipping Policy
--- DOMESTIC ORDERS ---
Shipping Service: Typical orders are shipped via USPS First Class. Larger quantity packaged are shipped via USPS First Class, USPS Parcel or UPS depending on the weight and dimensions of the packages.
Processing Time: Orders are typically sent out 1 to 2 business days after they are placed.
Order Tracking: Tracking is provided with each order and is sent from our store via email after a shipping label is created.
Standard Package Type: Domestic orders are shipped via USPS First Class and are shipped in a 6"x8" white envelope or 6"x8" white box which can be 1" to 4" thick depending on the amount of product ordered. These packages are small enough to be delivered along with your typical mail into a mailbox/PO box.
Delivered via Tracking: Once a package is marked as "delivered" via tracking, unfortunately, there is nothing further we can do on our end. If you have concerns about the safety of your delivery, please ensure to choose a more secure delivery location or alternative delivery options that better suit your needs. We cannot be held responsible for packages once they are marked as delivered by the carrier.
Higher Quantity Package: Higher quantity orders could be shipped in a larger box which may not be able to fit in a mailbox. If ordering a larger quantity, you may reach out to us via the "Contact Us" page and we can inform you on the size of the package.
--- INTERNATIONAL ORDERS ---
Shipping Service: Orders are shipped via UPS, GlobalPost, UPS Innovations, USPS, DHL or DHL eCommerce
Fulfillment Partner: We use a fulfillment partner based out of New York USA for our international shipments. Our product is stocked at their warehouse to allow for quick order fulfillment.
Processing Time: Orders are typically sent out 1 to 4 business days after they are placed. The speed of fulfillment is dependent on the workload of the fulfillment center at the time the order is submitted.
Order Tracking: Tracking is provided with each order and is sent from our store via email after a shipping label is created.
Transit Time: Depending on shipping service and customer location/receiving customs, delivery can take between 1-3 weeks to arrive
Standard Package Type: Standard packages are shipped in a small box or a bubble mailer depending on the amount of product ordered. These packages are small enough to be delivered along with your typical mail into a mailbox/PO box.
Delivered via Tracking: Once a package is marked as "delivered" via tracking, unfortunately, there is nothing further we can do on our end. If you have concerns about the safety of your delivery, please ensure to choose a more secure delivery location or alternative delivery options that better suit your needs. We cannot be held responsible for packages once they are marked as delivered by the carrier.
Higher Quantity Package: Higher quantity orders could be shipped in a larger bubble mailer/box which may not be able to fit in a mailbox. If ordering a larger quantity, you may reach out to us via the "Contact Us" page and we can inform you on the size of the package.
VAT/Local Tax: Please be aware of your VAT or local tax when placing an order.
Currency: Prices on our website are listed in USD, please use a currency converter to convert to your local currency
As always, we are here to help, if you have any questions you can reach out by contacting us at contact@GearInfusion.com or by using the "Contact Us" page. Cheers!